Customer Relationship Associate

15,000 - 15,000 /month

Confab Mentoring Private Limited

Mihan, Nagpur

0 - 1 years Experience in Customer Support / TeleCaller

80 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

All genders

5 days working | Rotational Shift

Job Description

We are looking for a Customer Relationship Associate to join our team at Confab Mentoring Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to consultancy. The role offers ₹15000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

The Sales Manager Is Responsible For Converting Qualified Prospects Into Customers By Delivering A Refined, Luxury-Grade Buying Experience. The Role Focuses On Understanding Customer Requirements, Conducting Premium Presentations And Site Tours, Nurturing Relationships, Managing Negotiations, And Guiding Clients Seamlessly From Inquiry To Booking. ...

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate role.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary is ₹15,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mihan, Nagpur.
How many openings are available for this position?
Ans : There are 80 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What does the role of Customer Relationship Associate involve?
Ans : As a Customer Relationship Associate, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Mihan, Nagpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Relationship Associate job.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary of ₹15,000 per month. This is a Full Time opportunity and has 80 opening available.