jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Relationship Associate

salary 20,000 - 24,000 /month
company-logo
job companyCogent E Services
job location Sector 18 Gurgaon, Gurgaon
job experience0 - 4 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Hiring for new process


Yatra!!


Channels:

Voice: Inbound & Outbound Calls


Salary Bracket - 20000-24000/-

Non-Voice: Email


Scope of Work:

L1 – Customer Support

- Booking confirmations

- Booking queries (Voice & Email)

- Complaint handling and first-level resolution

- Customer pacification


L2 – Backend & Escalation

- Booking rejections & rate discrepancy management

- Coordination with hotel partners

- Backend case resolution and tracking


Working Window: 24x7 for male / till 7 p.m. for female


Languages: Hindi & English

Profile: Hotel/Travel industry experience preferred


Qualification Mix: 40% Graduates (Versant 4), 60% Undergraduates (Versant 3)


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Relationship Associate job

  1. What skills and experience do you need for this Customer Relationship Associate job?
    Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Relationship Associate job ranges between ₹20,000-₹24,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Customer Relationship Associate job?
    Ans : There are 99 vacancies for this Customer Relationship Associate role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Relationship Associate job?
    Ans : As a Customer Relationship Associate, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Associate position is Sector 18 Gurgaon, Gurgaon.
  9. Who is the right fit for this Customer Relationship Associate job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-4 years of experience is the right fit for this Customer Relationship Associate job.
  10. What makes this Customer Relationship Associate job a good opportunity?
    Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹20,000-₹24,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 24000

Contact Person

Talib khan

Interview Address

Plot No. 17, Sector 18, Gurgaon
Posted 10+ days ago
similar jobs

Apply to similar jobs

₹ 20,000 - 56,000 per month *
Birkenstock
Udyog Vihar Phase IV, Gurgaon
SkillsNon-voice/Chat Process, Computer Knowledge, International Calling, Query Resolution
New
Incentives included
70 Openings
₹ 23,000 - 48,000 per month *
Teleperformance
Sector 18 Gurgaon, Gurgaon
SkillsInternational Calling
New
Incentives included
50 Openings
₹ 19,000 - 36,000 per month
Assignx Global Solutions Llp
DLF CITY PHASE 3, Gurgaon
SkillsNon-voice/Chat Process, International Calling, Computer Knowledge
New
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates