Customer Relationship Associate

25,000 - 30,000 /month

Blue Tea

Sector 125 Noida, Noida

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Graduate and above

Females Only

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a proactive and detail-oriented professional to manage customer relationships and coordinate with internal and external stakeholders to ensure smooth and timely order delivery. The ideal candidate will act as the key point of contact between customers, operations, and other departments to maintain high service standards and customer satisfaction.

Key Responsibilities:

Serve as the primary point of contact for customers regarding order status, queries, and issue resolution
Manage end-to-end order lifecycle—from order confirmation to successful delivery
Coordinate with internal teams (operations, logistics, sales, warehouse) to ensure timely fulfillment
Build and maintain strong relationships with customers and key stakeholders
Proactively identify potential delays or issues and take corrective actions
Provide regular updates to customers on order progress and delivery timelines
Ensure accurate documentation and tracking of orders in systems
Handle escalations professionally and ensure quick resolution
Monitor service levels and work towards continuous improvement in delivery performance
Gather customer feedback and share insights with relevant teams

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Associate job

What skills and experience do you need for this Customer Relationship Associate job?
Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 125 Noida, Noida.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 2 vacancies for this Customer Relationship Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Customer Relationship Associate role. Only female candidates are eligible.
What does the role of Customer Relationship Associate involve?
Ans : As a Customer Relationship Associate, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Sector 125 Noida, Noida.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 2 openings.