Customer Relationship Associate

Job title: Customer Relationship Executive

Work Location:  Thane West, Thane

Responsibilities:

• Attracts potential customers by answering service questions and suggesting

Information about other services.

• Serves customers by providing company service information and lead closings.

• Opens customer accounts by recording Waitlist information.

• Maintains customer records by updating detailed information.

• Daily follow-up with the operational team & updating lead status.

• Recommends potential services to management by collecting customer

Information and analyzing customer needs.

• Prepares service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

• To Manage Inbound and Outbound calls in a timely manner

• Identify customer’s requirements, clarify information and provide them with the

resolution based on company policy

• Handle any required communication or coordination required between

Partner’s(Tankers) and customers

• Entering customer and account data from source documents within time limits

• Compiling, verifying the accuracy, and sorting information to prepare source data

for computer entry

• Reviewing data for deficiencies or errors, correcting any incompatibilities, and

checking the output

Work Experience Requirements:

• Minimum 6 months of experience in Customer Relationship or Lead Generation

• BPO experience is also acceptable

• Excellent communication skills

Salary Budget: ₹20,000.00 - ₹25,000.00 per month + Incentives

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹29000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Bhagat Outsourcing Consulting Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 2 Customer Relationship Associate at Bhagat Outsourcing Consulting Services
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.