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Customer Relationship Associate

salary 19,000 - 40,000 /month
company-logo
job companyAlvineient Cosultant Private Limited
job location Huda Sector, Gurgaon
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab
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Laptop/Desktop

Job Description

We are looking for a Customer Relationship Associate to join our team at Alvineient Cosultant Private Limited. The role offers ₹19,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Relationship Associate job

  1. What skills and experience do you need for this Customer Relationship Associate job?
    Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-7 years of experience.
  2. What salary is offered for this Customer Relationship Associate job?
    Ans : The salary for this Customer Relationship Associate job ranges between ₹19,000-₹40,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Huda Sector, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
  7. What does the role of Customer Relationship Associate involve?
    Ans : As a Customer Relationship Associate, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Relationship Associate job is located in Huda Sector, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-7 years of experience is ideal for this Customer Relationship Associate job.
  10. Why should you apply for this Customer Relationship Associate job?
    Ans : This Customer Relationship Associate job offers a salary between ₹19,000-₹40,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

Domestic Calling, International Calling, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 19000 - ₹ 40000

English Proficiency

Yes

Contact Person

Varun Jindal
Posted 10 hours ago
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