Customer Relationship Associate

20,500 - 30,500 /month

Ads 42

INA Colony, Delhi

0 - 3 years Experience in Customer Support / TeleCaller

32 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Customer Relationship Associate to join our team at Ads 42. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,500 - ₹30,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Relationship Associate role.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹20,500-₹30,500 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in INA Colony, Delhi.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 32 vacancies for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is INA Colony, Delhi.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹20,500-₹30,500 per month. This is a Full Time job and has 32 openings.