Customer Experience Executive

8,000 - 13,000 /month

Funnels Booster

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Education

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Experience Executive to join our team at Funnels Booster. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 8,000 - ₹ 13,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Experience Executive job

Can freshers or experienced candidates apply for this Customer Experience Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Experience Executive role.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹13,000 per month in this Customer Experience Executive position.
What shift and timings does this job follow?
Ans : This Customer Experience Executive job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Experience Executive job?
Ans : There are 2 vacancies for this Customer Experience Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Customer Experience Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Experience Executive position is Susuwahi, Varanasi.
What makes this Customer Experience Executive job a good opportunity?
Ans : This Customer Experience Executive job is a good opportunity as it offers a salary between ₹8,000-₹13,000 per month. This is a Full Time job and has 2 openings.