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Customer Experience Executive

salary 10,000 - 12,000 /month
company-logo
job companyExpertvision Technologies Private Limited
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Experience Executive to join our team at Expertvision Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹ 10,000 - ₹ 12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Experience Executive job

  1. Can freshers or experienced candidates apply for this Customer Experience Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Experience Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹12,000 per month in this Customer Experience Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Experience Executive job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Experience Executive job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Experience Executive, you will work on skills like Computer Knowledge, Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Experience Executive job is located in Akbar Nagar, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Customer Experience Executive job.
  10. Why should you apply for this Customer Experience Executive job?
    Ans : This Customer Experience Executive job offers a salary between ₹10,000-₹12,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 12000

Regional Languages

Hindi

Contact Person

Shivangi
Posted 15 hours ago
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