jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Experience Executive

salary 15,000 - 22,000 /month
company-logo
job companyCuatro Labs Private Limited
job location Bhaijipura, Ahmedabad
job experience2 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
Register to check if you’re a match!navigation-arrow

Job Description

Job Description – Customer Experience Executive

Atoma | Cuatro Labs

Job Type: Full-Time Experience: 0–2 Years Location: As per company requirements

Role Overview

We are looking for a customer-focused and proactive Customer Experience Executive to manage customer interactions, resolve queries and ensure a smooth, hassle-free booking and service experience with Atoma.

Key Responsibilities

  • Handle customer calls, WhatsApp queries and booking confirmations.

  • Manage booking rescheduling, cancellations and refunds.

  • Resolve customer complaints and service-related issues.

  • Coordinate with beauticians and internal teams for smooth service delivery.

  • Conduct post-service follow-ups and collect customer feedback.

  • Maintain customer records and daily reports.

  • Focus on customer satisfaction and retention.

Required Skills

  • Excellent communication and interpersonal skills.

  • Strong problem-solving and coordination abilities.

  • Customer-centric approach with a positive attitude.

  • Basic knowledge of MS Excel, Google Sheets and CRM tools.

  • Ability to multitask and work in a fast-paced environment.

Preferred Candidate

Graduate or undergraduate with 0–2 years of experience in customer service. Freshers with good communication and problem-solving skills are welcome.

Our Goal: Deliver a seamless, reliable and premium customer experience at every step of the Atoma journey.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Experience Executive job

  1. What skills and experience do you need for this Customer Experience Executive job?
    Ans : To apply for this Customer Experience Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
  2. What salary is offered for this Customer Experience Executive job?
    Ans : The salary for this Customer Experience Executive job ranges between ₹15,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Experience Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bhaijipura, Ahmedabad.
  5. How many vacancies are there for this Customer Experience Executive job?
    Ans : There are 2 vacancies for this Customer Experience Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Customer Experience Executive role. Only female candidates are eligible.
  7. What does the role of Customer Experience Executive involve?
    Ans : As a Customer Experience Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Experience Executive position is Bhaijipura, Ahmedabad.
  9. Who is the right fit for this Customer Experience Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 2-5 years of experience is the right fit for this Customer Experience Executive job.
  10. What makes this Customer Experience Executive job a good opportunity?
    Ans : This Customer Experience Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, International Calling, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Contact Person

Cuatro Labs
Posted 14 hours ago

Other Popular Jobs in Ahmedabad

Trending Jobs

similar jobs

Apply to similar jobs

BPO Telecaller

arrow
₹ 15,000 - 30,000 per month
Chandra Enterprises
Work from home
Skills: Domestic Calling
80 Openings

Customer Support Tele calling

arrow
₹ 15,000 - 22,000 per month *
Shivi Metals
Work from home
Skills: Domestic Calling
Incentives included
2 Openings

Telecaller

arrow
₹ 18,000 - 22,000 per month
S A Enterprises
Work from home
0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Ahmedabad > Customer Support / TeleCaller Jobs in Ahmedabad > Customer Experience Executive