Customer Experience Executive - Inbound Contact Centre

Not Disclosed

Kotak Mahindra Bank Limited

Sector 62 Noida, Noida

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Sky Service Potential-SME-Customer Experience Center-Contact Centre Inbound - Handle inbound customer interactions at the Customer Experience Center, focusing on Small and Medium Enterprises (SME) clients. - Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction. - Work within a contact centre environment, managing calls efficiently and professionally. - Collaborate with team members to maintain service quality and meet performance targets. - Adapt to dynamic customer needs and maintain a positive attitude in a fast-paced setting. - Utilize communication skills to effectively engage with customers and provide solutions. - Follow organizational protocols and guidelines to ensure compliance and data security. - Support continuous improvement initiatives to enhance customer experience and operational efficiency.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Experience Executive - Inbound Contact Centre job

Who is eligible to apply for this Customer Experience Executive - Inbound Contact Centre job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Customer Experience Executive - Inbound Contact Centre job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Experience Executive - Inbound Contact Centre job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Experience Executive - Inbound Contact Centre job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Experience Executive - Inbound Contact Centre job is located in Sector 62 Noida, Noida.
Why should you apply for this Customer Experience Executive - Inbound Contact Centre job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.