Customer Experience Executive - Inbound Contact Centre

Not Disclosed

Kotak Mahindra Bank Limited

Sector 62 Noida, Noida

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Sky Service Potential-SME-Customer Experience Center-Contact Centre Inbound - Handle inbound customer interactions at the Customer Experience Center, focusing on Small and Medium Enterprises (SME) clients. - Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction. - Work within a contact centre environment, managing calls efficiently and professionally. - Collaborate with team members to maintain service quality and meet performance targets. - Adapt to dynamic customer needs and maintain a positive attitude in a fast-paced setting. - Utilize communication skills to effectively engage with customers and provide solutions. - Follow organizational protocols and guidelines to ensure compliance and data security. - Support continuous improvement initiatives to enhance customer experience and operational efficiency.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Experience Executive - Inbound Contact Centre job

What qualifications and experience are required for this Customer Experience Executive - Inbound Contact Centre position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Experience Executive - Inbound Contact Centre job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many vacancies are there for this Customer Experience Executive - Inbound Contact Centre job?
Ans : There is 1 vacancy for this Customer Experience Executive - Inbound Contact Centre role.
Is this job open for all genders?
Ans : Yes, this Customer Experience Executive - Inbound Contact Centre job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Experience Executive - Inbound Contact Centre position is Sector 62 Noida, Noida.
What makes this Customer Experience Executive - Inbound Contact Centre job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.