Customer Experience Center Officer - Inbound Credit Card Support

Not Disclosed

Kotak Mahindra Bank Limited

Tirupathi Nagar, Hosur

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound - Handle inbound customer interactions related to credit card services in a customer experience center. - Provide support and resolution for customer queries and issues via contact center operations. - Work in a structured environment focused on delivering quality customer service. - Role requires good communication and problem-solving skills to assist credit card customers effectively. - Likely involves working with CRM tools and following standard operating procedures for customer handling. - The position is based in Bengaluru, indicating a fixed location work environment. - Suitable for candidates with prior experience in customer service or contact center roles, especially in financial services. - Emphasis on inbound call handling, requiring patience and customer-centric approach. - May require adherence to company policies and compliance standards related to credit card services. - Opportunity to work in a reputed customer experience center with focus on credit card customer support.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Experience Center Officer - Inbound Credit Card Support job

What are the eligibility criteria for this Customer Experience Center Officer - Inbound Credit Card Support job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Experience Center Officer - Inbound Credit Card Support job offered by Kotak Mahindra Bank Limited in Tirupathi Nagar, Hosur.
What salary is offered for this Customer Experience Center Officer - Inbound Credit Card Support job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Experience Center Officer - Inbound Credit Card Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tirupathi Nagar, Hosur.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Experience Center Officer - Inbound Credit Card Support job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Experience Center Officer - Inbound Credit Card Support job is located in Tirupathi Nagar, Hosur.
Why should you apply for this Customer Experience Center Officer - Inbound Credit Card Support job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.