CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound - Handle inbound customer interactions related to credit card services in a customer experience center. - Provide support and resolution for customer queries and issues via contact center operations. - Work in a structured environment focused on delivering quality customer service. - Role requires good communication and problem-solving skills to assist credit card customers effectively. - Likely involves working with CRM tools and following standard operating procedures for customer handling. - The position is based in Bengaluru, indicating a fixed location work environment. - Suitable for candidates with prior experience in customer service or contact center roles, especially in financial services. - Emphasis on inbound call handling, requiring patience and customer-centric approach. - May require adherence to company policies and compliance standards related to credit card services. - Opportunity to work in a reputed customer experience center with focus on credit card customer support.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Experience Center Officer - Inbound Credit Card Support job
Who is eligible to apply for this Customer Experience Center Officer - Inbound Credit Card Support job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Customer Experience Center Officer - Inbound Credit Card Support job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Experience Center Officer - Inbound Credit Card Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shanthapuram, Hosur.
How many vacancies are there for this Customer Experience Center Officer - Inbound Credit Card Support job?
Ans : There is 1 vacancy for this Customer Experience Center Officer - Inbound Credit Card Support role.
Is this job open for all genders?
Ans : Yes, this Customer Experience Center Officer - Inbound Credit Card Support job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Experience Center Officer - Inbound Credit Card Support position is Shanthapuram, Hosur.
What makes this Customer Experience Center Officer - Inbound Credit Card Support job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Shanthapuram, Hosur
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
