811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound 811 Digital – Outbound Officer Department Retail Liabilities | Digital Banking Location Mumbai, Thane Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Customer Engagement Officer - Inbound Digital Banking job
Can freshers or experienced candidates apply for this Customer Engagement Officer - Inbound Digital Banking role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Engagement Officer - Inbound Digital Banking role.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Engagement Officer - Inbound Digital Banking job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 81 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Engagement Officer - Inbound Digital Banking job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Engagement Officer - Inbound Digital Banking job is located in Sector 81 Noida, Noida.
Why should you apply for this Customer Engagement Officer - Inbound Digital Banking job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
Sector 81 Noida, Noida
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
High Demand
