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Customer Care Service

salary 15,000 - 30,000 /month
company-logo
job companyWeplace Consulting
job location Civil Lines, Jaipur
job experience0 - 1 years Experience in Customer Support / TeleCaller
82 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at Weplace Consulting. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is graduate/undergraduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Service job

  1. What skills and experience do you need for this Customer Care Service job?
    Ans : To apply for this Customer Care Service job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. What salary is offered for this Customer Care Service job?
    Ans : The salary for this Customer Care Service job ranges between ₹15,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Jaipur.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There are 82 vacancies for this Customer Care Service role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What does the role of Customer Care Service involve?
    Ans : As a Customer Care Service, your work will involve skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Civil Lines, Jaipur.
  9. Who is the right fit for this Customer Care Service job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Service job.
  10. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 82 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process, customer handling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Contact Person

Srishty Kashyap
Posted 9 days ago
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