A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
17,500 - 27,500 /month*
The Skill Hub
Somajiguda, Hyderabad
₹2,500 incentives included
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
Job Opening: Domestic Voice Process Executive
Role Overview
We are seeking motivated and knowledgeable professionals to join our Healthcare
Process team. This role involves patient interaction, appointment booking, and explaining healthcare packages with clarity and empathy.
Key Responsibilities
Handle inbound and outbound calls as per business requirements
Book appointments for patients and explain healthcare packages in detail
Provide excellent customer service and maintain professional communication standards
Apply medical knowledge or process understanding to support patient queries
Work Schedule
5-day working with 2 split week offs
Rotational shifts for male employees
Day rotational shifts for female employees
No cab facility provided
Desired Candidate Profile
Minimum qualification: 10+2 or Graduation (any stream)
Strong communication skills in English (mandatory)
Knowledge of regional languages such as Telugu, Hindi, Odia, Bengali is preferred
Good knowledge of medical terms or healthcare processes
Ability to work in rotational shifts and adapt to business needs
Prior experience in healthcare BPO or customer service preferred
Interview Process
Candidates will go through 4 rounds of interviews:
HR Screening
Operations Round
Client Round
Versant Test
Compensation
Competitive package ranging from ₹2.1 LPA to ₹3 LPA based on experience and skills
•••Immediate joiners required
