Customer Care Service

10,000 - 27,000 /month

Staffspark Services (opc) Private Limited

Unnao, Kanpur

Freshers in Customer Support / TeleCaller

5 Openings

फुल टाइम

जॉब हाइलाइट्स

Industry Type: Telecom / ISP

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Customer Care Service to join our team at Staffspark Services (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹10000 - ₹27000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹27000 per month that depends on your interview. It's a Full Time job in Kanpur.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Staffspark Services (opc) Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 5 Customer Care Service at Staffspark Services (opc) Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.