We are looking for a Customer Care Service to join our team at Smartlark Ventures Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹13,000 - ₹17,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Care Service job
What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹17000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Smartlark Ventures Private Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 50 Customer Care Service at Smartlark Ventures Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF
Skills Required
Domestic Calling
Shift
Day
Salary
₹ 13000 - ₹ 17000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Sohan Kumar
Interview Address
, Saidul Ajaib, Delhi
Posted 2 days ago
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