Customer Care Service

11,000 - 13,000 /month

Shri Poornima Entertainments Llp

Ashiyana, Lucknow

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for an enthusiastic and customer-oriented Customer Service Representative

(Promoter) to join our team at PUNO. The ideal candidate will ensure visitors have a memorable experience by addressing their queries, assisting them in gameplay, promoting offerings, and maintaining a safe and engaging environment in our game zone and trampoline park.

Key Responsibilities:

· Greet and interact with visitors to provide a warm and welcoming experience.

· Address customer queries related to games, activities, and facilities promptly and professionally.

· Assist visitors in understanding and participating in games and activities.

· Promote and cross-sell games, packages, and other offerings to maximize customer engagement.

· Ensure customer safety by monitoring trampoline park activities and enforcing safety guidelines.

· Provide information about rules, safety instructions, and game mechanics to visitors.

· Handle minor troubleshooting for games and escalate technical issues as needed.

· Maintain a clean, organized, and safe environment for customers.

· Gather feedback from customers to continuously improve service delivery.

· Shift Time: 12:00 noon to 10:00 pm

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Service role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹11,000-₹13,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashiyana, Lucknow.
How many vacancies are there for this Customer Care Service job?
Ans : There are 10 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Ashiyana, Lucknow.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹11,000-₹13,000 per month. This is a Full Time job and has 10 openings.