We are looking for a Customer Care Service to join our team at Shiv Ji Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹28,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Care Service job
Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have All Education levels can apply for this Customer Care Service role.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹18,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saket, Delhi.
How many vacancies are there for this Customer Care Service job?
Ans : There are 5 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Saket, Delhi.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like Domestic Calling is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹18,000-₹28,000 per month. This is a Full Time job and has 5 openings.
A Naukri Group company
LoginHire Local Staff
18,000 - 28,000 /month
Shiv Ji Enterprises
Saket, Delhi
Freshers in Customer Support / TeleCaller
Full Time
