Company Name: Lytx
Role: Customer Care Associates
Location: Bangalore
Product: Video Analytics Solutions
Qualification: 12th Pass & Above
Years of Experience: Fresher or Experienced Candidates Welcome
Salary: ₹25,000 – ₹30,000 per month
Age Limit: Up to 35 Years
Shift Timing: General Shift | 9:30 AM – 6:30 PM
📌 Job Description:
Lytx, a leader in video analytics technology, is hiring Customer Care Associates for our Bangalore office. As a Customer Care Associate, you will serve as the first point of contact for our clients, helping resolve queries, providing support, and ensuring a high-quality customer experience.
🎯 Key Responsibilities:
• Handle inbound and outbound customer calls and emails
• Resolve queries related to our video analytics solutions
• Maintain accurate records of interactions
• Ensure customer satisfaction with prompt and professional service
• Collaborate with internal teams for issue resolution
✅ Requirements:
• Good communication skills (English + any regional language preferred)
• Basic computer knowledge
• Willingness to learn and grow within a tech-driven environment
• Prior BPO/Customer support experience is a plus, but not mandatory
🌟 Why Join Lytx?
• Competitive Salary + Attractive Incentives
• Work with cutting-edge video analytics tech
• Growth opportunities within the organization
• Supportive and dynamic team culture.