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Customer Care Service

salary 14,000 - 25,000 /month
company-logo
job companyRiseup Hr Services
job location Phase 7 Industrial Area, Mohali
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Punjabi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Service to join our team at Riseup Hr Services. The role offers ₹14000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

  1. Can freshers or experienced candidates apply for this Customer Care Service role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Service role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹25,000 per month in this Customer Care Service position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Phase 7 Industrial Area, Mohali.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There are 50 vacancies for this Customer Care Service role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Phase 7 Industrial Area, Mohali.
  8. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹14,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 25000

Regional Languages

Hindi, Punjabi

English Proficiency

Yes

Contact Person

Sneha

Interview Address

Bill. no 259 2nd floor, Industrial Area Mohali Phase 9, Mohali
Posted 10 days ago
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