Customer Care Service

15,000 - 16,500 /month

Pvr Inox

Orleanpet, Pondicherry

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Languages: Tamil

All Education levels

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Pvr Inox. The role offers ₹15000 - ₹16500 and involves managing customer calls, delivering outstanding customer service related to [••industry_label••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Care Service role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹16,500 per month in this Customer Care Service position.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Orleanpet, Pondicherry.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Care Service job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Care Service job is located in Orleanpet, Pondicherry.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹15,000-₹16,500 per month. This is a Full Time opportunity and has 10 openings available.