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Customer Care Service

salary 16,000 - 16,001 /month
company-logo
job companyOla Car Wash Private Limited
job location Okhla Phase II, Delhi
job experience3 - 6 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Ola Car Wash Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹16,000 - ₹16,001 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 3 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Customer Care Service job

  1. Who is eligible to apply for this Customer Care Service job at Ola Car Wash Private Limited?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, International Calling for this Customer Care Service job offered by Ola Car Wash Private Limited.
  2. How much can you earn in this position?
    Ans : The salary is ₹16,000 per month for this Full Time role.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Okhla Phase II, Delhi.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There is 1 vacancy for this Customer Care Service role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Service, you will work on skills like Computer Knowledge, International Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Okhla Phase II, Delhi.
  9. Who is the right fit for this Customer Care Service job?
    Ans : A candidate having skills like Computer Knowledge, International Calling with 3-6 years of experience is the right fit for this Customer Care Service job.
  10. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary of ₹16,000 per month. This is a Full Time job and has 1 opening.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, International Calling

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 16001

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

A D Nath

Interview Address

X-14, Ground Floor, Okhla Industrial Estate Phase 2, Okhla Phase-2, Okhla Phase II, Delhi
Posted 8 hours ago
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