We are looking for a Customer Care Service to join our team at Navata Road Transport. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹11000 - ₹11500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Care Service job
Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Service role.
How much can you earn in this position?
Ans : You can earn between ₹11,000-₹11,500 per month in this Customer Care Service position.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kanuru, Vijayawada.
How many vacancies are there for this Customer Care Service job?
Ans : There are 30 vacancies for this Customer Care Service role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Care Service job. No prior experience is required.
What work will you do in this role?
Ans : As a Customer Care Service, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Kanuru, Vijayawada.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹11,000-₹11,500 per month. This is a Full Time job and has 30 openings.
A Naukri Group company
LoginHire Local Staff
11,000 - 11,500 /month
Navata Road Transport
Kanuru, Vijayawada
Freshers in Customer Support / TeleCaller
Full Time
