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Customer Care Service

salary 25,000 - 30,000 /month
company-logo
job companyMh International
job location South Extension, Delhi
job experience0 - 2 years Experience in Customer Support / TeleCaller
25 Openings
full_part_time Full Time/Part Time

Skills Required

Domestic Calling

Job Highlights

sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Flexible Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Mh International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Social Media. The role offers ₹ 25,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

best regards

Miss Muskan

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

  1. Can freshers or experienced candidates apply for this Customer Care Service role?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Care Service role.
  2. What salary is offered for this Customer Care Service job?
    Ans : The salary for this Customer Care Service job ranges between ₹25,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in South Extension, Delhi.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Care Service job. Only female candidates can apply.
  7. What does the role of Customer Care Service involve?
    Ans : As a Customer Care Service, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Service job is located in South Extension, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-2 years of experience is ideal for this Customer Care Service job.
  10. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹25,000-₹30,000 per month. This is a Both opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Communication skills

Shift

Flexible

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Regional Languages

Hindi

Contact Person

Ayaan
Posted 2 hours ago
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