Customer Care Service

salary 15,500 - 21,500 /Month*
company-logo
job companyK Shyam G Management
job location Acharya Nagar, Kanpur
incentive₹2,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
New
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at K Shyam G Management. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹15500 - ₹21500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Service job

  1. What is the eligibility criteria to apply for this Customer Care Service job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15500 - ₹21500 per month + Incentives that depends on your interview. It's a Full Time job in Kanpur.
  3. How many working days are there for this Customer Care Service job?
    Ans: This Customer Care Service job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Service job?
    Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., K SHYAM G MANAGEMENT.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Service role?
    Ans: There is an immediate opening of 10 Customer Care Service at K SHYAM G MANAGEMENT
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Service job?
    Ans: This Customer Care Service job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15500 - ₹ 21500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Dinesh Kumar Singh

Interview Address

H-30 Tulshi Vihar
Posted 8 days ago
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