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Customer Care Service

salary 6,000 - 10,000 /month
company-logo
job companyJust Dial Limited
job location Vaishali Nagar, Jaipur
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Query Resolution

Job Highlights

sales
Industry Type: FMCG
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
PAN Card, Bank Account, Aadhar Card

Job వివరణ

We are looking for a customer service to join our team [smart Bazaar*]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹6000 - ₹10000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

  1. Can freshers or experienced candidates apply for this Customer Care Service role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Service role.
  2. What salary is offered for this Customer Care Service job?
    Ans : The salary for this Customer Care Service job ranges between ₹6,000-₹10,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vaishali Nagar, Jaipur.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What does the role of Customer Care Service involve?
    Ans : As a Customer Care Service, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Service job is located in Vaishali Nagar, Jaipur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution along is ideal for this Customer Care Service job.
  10. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹6,000-₹10,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Query Resolution

Shift

Day

Salary

₹ 6000 - ₹ 10000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Ashmita Ray

ఇంటర్వ్యూ అడ్రస్

Vaishali Nagar, Jaipur
Posted 10+ days ago
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