Customer Care Executive – Hospitality & Tourism
Jharsuguda (ya as per requirement)
₹15,500 – ₹18,500 (Fixed Salary)
₹3,000 Incentives (Performance-based)
Total Earning: ₹18,500 – ₹21,500 per month
Customers ke queries handle karna (calls, WhatsApp, emails)
Hotel bookings, tour packages, travel details ke baare mein information dena
Guests ko itinerary, pricing, availability samjhana
Customer complaints ko professionally resolve karna
Follow-ups aur booking confirmation ensure karna
Customer satisfaction maintain karna
Basic data entry aur booking records maintain karna
Good communication skills (Hindi & basic English)
Polite aur customer-friendly attitude
Hospitality / Tourism ka basic knowledge (preferred)
Computer aur MS Excel / booking software ka basic knowledge
Freshers bhi apply kar sakte hain
Minimum 12th Pass / Graduate
Experience in customer service / hospitality will be an advantage
Full-time
Shift-based (Hospitality industry ke according)