Customer Care Service

Roles & Responsibilities:

• Engage with interested customers via outbound calls.

• Advise and educate customers on suitable health, motor, and life insurance products.

• Ensure excellent customer service and product knowledge during interaction.

• Maintain professional communication and adhere to process guidelines.

Key Requirements:

• Languages: Fluent in English & Hindi

• Communication Skills: Excellent verbal communication with no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence). Should have strong grammar and pronunciation.

• Qualification: Graduate (any field)

• Experience:

  • Open to freshers and experienced candidates

  • Preferred: Experience in insurance or sales

Shift Details:

• Rotational shifts

  • Females: Day shift only (till 8 PM)

  • Males: Full rotational shifts

• 6 days working

Compensation:

• Freshers: ₹20,000 to ₹25,000 CTC

• Experienced: Up to ₹29,000 CTC

Interview Rounds:

1. HR Round

2. Versant Level 6 (Certified)

3. Written Assessment

4. Operations Round

5. Client Round

Interview Mode:

• Round 1: Telephonic

• Rounds 2–5: Face to Face

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹29000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., INTRELSYS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 12 Customer Care Service at INTRELSYS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Flexible Shift.