Customer Care Service

Roles & Responsibilities:

• Assist the customer support team in handling incoming queries through calls, emails, and WhatsApp.

• Provide accurate information to students and parents regarding counselling services, courses, and admission processes.

• Maintain and update student data and enquiry logs in the system.

• Support the senior team during counselling sessions and webinars.

• Follow up with leads and ensure timely communication.

• Learn and adhere to company policies, processes, and customer service standards.

• Participate in training sessions to enhance communication and counselling skills.

Educational Background:

• Pursuing or completed Bachelor’s degree in any field (preferably in Arts, Commerce, Psychology, Education, or Management).

• Candidates from BBA, BA, B.Com, or similar backgrounds are preferred.

• Must have basic computer knowledge (MS Office, Google Sheets, Email handling).

Experience Details:

• Fresher or minimum 6 months internship/experience in customer support, telecalling, or counselling domain.

• Strong communication skills in English and Hindi are mandatory.

• Should be confident, polite, and professional while interacting with clients.

Job Types: Full-time, Fresher, Internship

Work Location: In person

• It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹5000 - ₹8000 per month that depends on your interview. It's a Part Time job in Delhi.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Indian Counselling Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 1 Customer Care Service at Indian Counselling Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.