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Customer Care Service

salary 10,000 - 16,000 /month
company-logo
job companyHrh Next Services Limited
job location Upparhalli, Tumkur
job experienceFreshers in Customer Support / TeleCaller
Replies in 24hrs
90 Openings
full_time Full Time
contract Contract

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Hrh Next Services Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

  1. What is the eligibility criteria to apply for this Customer Care Service job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹16000 per month that depends on your interview. It's a Full Time job in Tumkur.
  3. How many working days are there for this Customer Care Service job?
    Ans: This Customer Care Service job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Service job?
    Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Hrh Next Services Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Service role?
    Ans: There is an immediate opening of 90 Customer Care Service at Hrh Next Services Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Service job?
    Ans: This Customer Care Service job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

Yes

Salary

₹ 10000 - ₹ 16000

Regional Languages

Hindi, Kannada

English Proficiency

No

Contact Person

Mohammed Fazal

Interview Address

3rd Cross
Posted 2 days ago
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