Customer Care Service

21,000 - 35,000 /month

Genpact

DLF CITY, Gurgaon

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Process Associate - Customer Service – Voice to join Genpact.

Simple Interview Process

1.Click on the link

https://app.talocity.ai/aspirant/login/?utm_source=TxGenpact-T-G-2026 take the Talocity Career Report.

2.Login using your mobile number & OTP.

3.During registration, select:

•3 preferred sectors: ITES/GCC, Banking, Insurance

•3 preferred domains: Customer Service, Sales, Operations

The aspirant’s role will be for Customer Service clients

1. Respond to customer queries and customer’s concern

2. Provide support for data collection to enable Recovery of the account for end user.

3. Maintain a deep understanding of client processes and policies

4. Reproduce customer issues and escalate product bugs

5. Provide excellent customer service to our customers

6. You should be responsible to exhibit capacity for critical thinking and analysis.

7. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Service job

What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21000 - ₹35000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Genpact.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 10 Customer Care Service at Genpact
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.