Customer Care Service

13,000 - 15,000 /month

Eos Globe

Pallavaram-Thuraipakkam Road, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Telecom / ISP

All Education levels

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Customer Care Service to join our team at EOS GLOBE. The role offers ₹13,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Service job

What qualifications and experience are required for this Customer Care Service position?
Ans : Candidates should have All Education levels with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹13,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pallavaram-Thuraipakkam Road, Chennai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Service job is located in Pallavaram-Thuraipakkam Road, Chennai.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.