A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
13,000 - 16,000 /month
Digitide Solutions Limited
Rasoolpura, Hyderabad
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
We are looking for a Custyomer Service to join our team Digitide S to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of 12000-16000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 6 months. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 working and Rotational week-off during the Rotational shift.
