Customer Care Service

12,000 - 25,000 /month

Codyom

Karol Bagh, Delhi

6+ months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Codyom. The role offers ₹ 12,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Service job

Who is eligible to apply for this Customer Care Service job at Codyom?
Ans : Candidates should have a 12th Pass and above qualification and skills like Non-voice/Chat Process for this Customer Care Service job offered by Codyom.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹25,000 per month in this Customer Care Service position.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Karol Bagh, Delhi.
How many vacancies are there for this Customer Care Service job?
Ans : There are 10 vacancies for this Customer Care Service role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-7 years of experience are eligible to apply for this Customer Care Service role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Service, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Karol Bagh, Delhi.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 10 openings.