We are looking for a Customer Care Service to join our team at Blinkit. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,500 - ₹36,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Care Service job
Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Service role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹18,500-₹36,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ayyappa Society, Hyderabad.
How many vacancies are there for this Customer Care Service job?
Ans : There are 50 vacancies for this Customer Care Service role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Care Service role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Ayyappa Society, Hyderabad.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹18,500-₹36,500 per month. This is a Full Time job and has 50 openings.