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Customer Care Service

salary 12,000 - 18,410 /month*
company-logo
job companyAxiora Technologies
job location Work from home
incentive₹110 incentives included
job experienceFreshers in Customer Support / TeleCaller
99 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

  1. What skills and experience do you need for this Customer Care Service job?
    Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along.
  2. What salary is offered for this Customer Care Service job?
    Ans : The salary for this Customer Care Service job ranges between ₹12,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Rotational shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There are 99 vacancies for this Customer Care Service role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Care Service job. No prior experience is required.
  7. What does the role of Customer Care Service involve?
    Ans : As a Customer Care Service, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Bhajan Ganj, Ajmer.
  9. Who is the right fit for this Customer Care Service job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Care Service job.
  10. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 99 openings.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge, Telesales, Support customer, Cold calling, Resolve queries, Handling calls, Chat queries

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 18410

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team
Posted a day ago
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