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Customer Care Service

salary 12,200 - 13,500 /month
company-logo
job companyAugust Entertainment
job location Anand Nagar, Ahmedabad
job experience0 - 2 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
6 days working | Night Shift
star
Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at August Entertainment. The role offers ₹12,200 - ₹13,500 and involves managing customer calls, delivering outstanding customer service related to Cinema. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

  1. Can freshers or experienced candidates apply for this Customer Care Service role?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Care Service role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Service job ranges between ₹12,000-₹13,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Anand Nagar, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Service job is located in Anand Nagar, Ahmedabad.
  8. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹12,000-₹13,500 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Night

Contract Job

No

Salary

₹ 12200 - ₹ 13500

Contact Person

Rahul Rana

Interview Address

Ahmedabad, Anand Nagar, Ahmedabad
Posted 16 hours ago
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