Customer Care Service

Job Title: Customer Support Executive

Location: Hamilton, BBD Viraj Tower, Gomti Nagar, Lucknow

Salary: ₹1,68,000 – ₹2,04,000 per annum (₹14,000 – ₹18,000 in hand)

Job Description:

We are hiring Customer Support Executives to manage communication between customers and riders, ensuring efficient resolution of queries and a smooth service experience.

Key Responsibilities:

• Handle inbound and outbound calls from customers and riders.

• Address and resolve queries in a timely and professional manner.

• Maintain high levels of customer satisfaction.

• Communicate clearly and effectively in both English and Hindi.

Requirements:

• Freshers and experienced candidates are welcome.

• Minimum 6 months of customer service experience preferred.

• Strong verbal communication skills.

• Proficiency in English and Hindi is a must.

Work Schedule:

• 6 days working with 1 rotational weekly off.

Selection Process:

1. HR Interview

2. Functional Test

3. Operations Interview

Walk-in Interview Details:

• Location: Hamilton, BBD Viraj Tower, Gomti Nagar, Lucknow

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., ALVINEIENT CONSULTANCT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 30 Customer Care Service at ALVINEIENT CONSULTANCT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Rotational Shift.