Customer Care Service

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Key Responsibilities:

Handle customer inquiries via phone, email, chat, or social media in a timely and professional manner.

Provide accurate, valid, and complete information by using the right methods/tools.

Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering the best solution.

Escalate unresolved issues to the appropriate internal teams.

Maintain detailed records of customer interactions and follow up as needed.

Stay up-to-date with product knowledge and process changes.

Ensure customer satisfaction and provide professional customer support at all times.

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Required Skills & Qualifications:

Minimum 12th pass / Graduate in any discipline.

Previous customer support or client service experience preferred.

Strong communication skills in [English/Hindi/Regional Language as per need].

Ability to multi-task, prioritize, and manage time effectively.

Basic computer knowledge (MS Office, CRM tools, etc.).

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Preferred Attributes:

Patient and empathetic approach towards customer queries.

Team player with a positive attitude.

Problem-solving mindset and attention to detail.

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Working Conditions:

[Mention working hours — e.g., rotational shifts, 6 days/week, WFH or on-site]

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12500 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Along Home Health Care Service Provider.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 2 Customer Care Service at Along Home Health Care Service Provider
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.