Customer Care Service

salary 15,000 - 20,000 /month
company-logo
job companyAk Fusion And Creation
job location Thane (East), Thane
job experience2 - 5 years Experience in Customer Support / TeleCaller
New
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

Role- Customer Care Executive

Experience-2+ Years

Graduate / postgraduate with at least 3+ years of experience of working in a

domestic/international contact centre/ service set up. (Inbound, outbound, The

candidate must have 1 yr of general insurance customer support inbound call taking

experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound

call/ experience is a must.

• Candidate should possess excellent oral and written communication skills.

• Candidate with good customer service skills & captive contact centre experience

would be preferred.

• Candidate should be willing to work in rotating shifts and Weekends.

• Candidate should be able to conversate in English, Hindi and Marathi

.

Responsibilities:

• Responsible for interacting with PAN India customers/prospects of Liberty General

Insurance.

• Responsible for out calling PAN India customers/prospects of Liberty General

Insurance.

• Responsible for delivering the relevant KPI’s designed for the assigned job role.

• Responsible for customer engagement and satisfaction survey.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Care Service job

  1. What is the eligibility criteria to apply for this Customer Care Service job?
    Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Service job?
    Ans: This Customer Care Service job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Service job?
    Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., AK FUSION AND CREATION.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Service role?
    Ans: There is an immediate opening of 20 Customer Care Service at AK FUSION AND CREATION
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Service job?
    Ans: This Customer Care Service job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

No

Contact Person

Tanvi Aggarwal

Interview Address

thane
Posted 3 days ago
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