Customer Care Service

salary 20,000 - 23,000 /month
company-logo
job companyA. K. Global Management Services
job location Sector 49 Gurgaon, Gurgaon
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

The ideal candidate should be highly soft spoken and ready to work in Customer

Relationship Officer and make the good relationship with customer.

 Handling inbound calls, outbound calls, emails, and chats

 The candidate should be good in handling the sales query and convert into success.

 Strong knowledge of medical equipment.

 Deepening relationships with the existing customer base of the company.

 Should be able to provide customers with detailed information on products, services &

offers.

 Ability to handle all customer queries and complaints and resolved with in TAT.

 Ability to up-sell a company product to the customers.

 Responsible to work upon undelivered cases and escalate wherever necessary.

 Handling escalation cases and resolving customer queries by coordinating with product and

operations team.

 Ability to build rapport in diverse workforce in a multicultural setting.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Service job

  1. What is the eligibility criteria to apply for this Customer Care Service job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹23000 per month that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this Customer Care Service job?
    Ans: This Customer Care Service job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Service job?
    Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., A. K. GLOBAL MANAGEMENT SERVICES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Service role?
    Ans: There is an immediate opening of 5 Customer Care Service at A. K. GLOBAL MANAGEMENT SERVICES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Service job?
    Ans: This Customer Care Service job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 23000

English Proficiency

No

Contact Person

Tanvi Raj

Interview Address

Sector 49, Gurgaon
Posted 17 hours ago
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