Customer Care Representative (Voice and Non-Voice)

16,000 - 23,000 /month

Hti Manpower Outsoursing Services Private Limited

Hi-Tech City, Hyderabad

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab

Job Description

Handle customer queries through chat and email promptly and professionally.
Research, locate, and provide accurate information to customers.
Make outbound calls when required (semi-voice process support).
Identify customer needs and determine the best solutions.
Resolve issues by clarifying problems, exploring solutions, and escalating when necessary.

Complete requests and transactions accurately and efficiently

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Representative (Voice and Non-Voice) job

What skills and experience do you need for this Customer Care Representative (Voice and Non-Voice) job?
Ans : To apply for this Customer Care Representative (Voice and Non-Voice) job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹23,000 per month in this Customer Care Representative (Voice and Non-Voice) position.
What shift and timings does this job follow?
Ans : This Customer Care Representative (Voice and Non-Voice) job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
How many vacancies are there for this Customer Care Representative (Voice and Non-Voice) job?
Ans : There are 5 vacancies for this Customer Care Representative (Voice and Non-Voice) role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative (Voice and Non-Voice) job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative (Voice and Non-Voice), you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Representative (Voice and Non-Voice) position is Hi-Tech City, Hyderabad.
Who is the right fit for this Customer Care Representative (Voice and Non-Voice) job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Care Representative (Voice and Non-Voice) job.
What makes this Customer Care Representative (Voice and Non-Voice) job a good opportunity?
Ans : This Customer Care Representative (Voice and Non-Voice) job is a good opportunity as it offers a salary between ₹16,000-₹23,000 per month. This is a Full Time job and has 5 openings.