Customer Care Representative

20,000 - 25,000 /month

Wisecor Services Private Limited

Akshar Chowk, Vadodara

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Automobile

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Representative to join our team at Wisecor Services Private Limited. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Representative job

Who is eligible to apply for this Customer Care Representative job at Wisecor Services Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Customer Care Representative job offered by Wisecor Services Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Akshar Chowk, Vadodara.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 2 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Akshar Chowk, Vadodara.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.