Customer Care Representative

Key Responsibilities:

• Respond promptly to customer queries via phone, email, chat, or social media

• Resolve customer complaints and provide appropriate solutions within agreed time limits.

• Maintain records of customer interactions, process customer accounts, and file documents.

• Follow up with customers to ensure their issues are resolved.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Identify and assess customers’ needs to achieve satisfaction.

• Collaborate with internal departments to resolve complex issues.

• Stay updated with product knowledge and service procedures.

• Requirements:

• Proven customer support experience or experience as a client service representative.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., WATCH YOUR HEALTHCOM INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 1 Customer Care Representative at WATCH YOUR HEALTHCOM INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.