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Customer Care Representative

salary 16,000 - 25,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Kudlu Gate, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

  • Handle customer inquiries through inbound and outbound calls, emails, or chat.

  • Provide accurate information about products, services, policies, and procedures.

  • Understand customer concerns and offer appropriate solutions.

  • Resolve customer complaints and queries in a professional and timely manner.

  • Maintain a polite, professional, and customer-friendly approach during interactions.

  • Follow up with customers to ensure their issues have been resolved satisfactorily.

  • Escalate complex issues to the appropriate department whenever required.

  • Maintain accurate customer records and update interaction details in the system.

  • Coordinate with internal teams to ensure timely resolution of customer concerns.

  • Ensure a high level of customer satisfaction through effective communication.

  • Adhere to company policies, process guidelines, and quality standards.

  • Maintain proper documentation of customer interactions and resolutions.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Representative job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Representative job?
    Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in Kudlu Gate, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 25000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Anjali Mishra

Interview Address

BTM Layout, BTM Layout, Bangalore
Posted 19 hours ago
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