Customer Care Representative

Job Description :

Job Title: Customer Service Representative (Tele Sales) – Star Health Insurance

📍 Location: Khykha Alcove, 1st Floor, 10, 1st Main Rd, Koramangala 4, C Block, S.T. Bed, Bengaluru – 560034

🏢 Company: EUREKA Outsourcing Solutions Pvt. Ltd. (EOS Globe)

🕐 Employment Type: Full-Time (Permanent)

💼 Work Mode: On-site

👥 Openings: 50

💰 Salary: 17,000 – 19,000 per month + Incentives

🗓️ Hiring Need: Immediate

About the Role:

We are seeking enthusiastic and goal-driven Customer Service Representatives (Tele Sales) to join our Star Health Insurance – Sales Process team. The role involves reaching out to potential customers, explaining health insurance products, and converting leads into successful sales while maintaining exceptional service quality.

Key Responsibilities:

• Make outbound calls to potential customers to promote and sell Star Health Insurance policies.

• Identify customer needs and recommend suitable health insurance plans.

• Clearly explain policy features, benefits, and premium details.

• Handle objections and resolve queries effectively to close sales.

• Maintain accurate call and lead records using CRM tools.

• Achieve assigned daily, weekly, and monthly sales targets.

• Deliver excellent customer service to ensure customer satisfaction.

Requirements:

• Language: Fluency in Malayalam (mandatory) and basic English.

• Education: Minimum 12th pass.

• Experience: Freshers or candidates with prior tele-sales/customer service experience are welcome.

• Strong communication, listening, and persuasion skills.

• Confidence and ability to work in a target-oriented environment.

• Basic computer literacy for CRM handling and data entry.

What We Offer:

• Fixed salary between ₹17,000 – ₹19,000 (based on experience).

• Attractive performance-based incentives.

• Professional sales training and ongoing support.

• Friendly and motivating work environment.

• Opportunity to build your career with a leading health insurance provider.

Additional Details:

• Process: Star Health Insurance – Sales

• Shift Timing: General shift

• Weekly Off: 1 rotational off

• Tenure: 60 Days

Join us and be a part of a dynamic team driving health protection across India!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹19000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 50 Customer Care Representative at Victa Earlyjobs Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.