Customer Care Representative

18,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

HSR Layout, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Aadhar Card

Job Description

We are seeking enthusiastic and customer-oriented individuals for the Traya Voice Process. The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment.

This is a great opportunity for candidates looking to build a career in customer service with a stable and growing organization.

Key Responsibilities

• Handle customer calls professionally (inbound/outbound)

• Provide accurate information and effective resolutions

• Maintain proper call records and update CRM systems

• Follow quality standards, compliance, and process guidelines

• Ensure high levels of customer satisfaction

• Meet daily productivity and performance targets (KPIs)

Eligibility Criteria

Graduates (Freshers can apply)
Non-Graduates with a minimum of 1 year of customer service experience

• Strong verbal communication in Hindi & English

• Proficiency in any ONE regional language (Kannada / Tamil / Telugu)

• Basic computer knowledge and typing skills

• Willingness to work from office (HSR Layout, Bengaluru)

Desired Skills

• Excellent communication and interpersonal skills

• Strong problem-solving and active listening abilities

• Ability to handle customer objections confidently

• Adaptability in a fast-paced voice process environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹18,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 50 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Representative job?
Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is HSR Layout, Bangalore.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 50 openings.