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Customer Care Representative

salary 8,000 - 15,000 /month*
company-logo
job companyTravel Factory
job location Pakka Bagh, Hapur
incentive₹5,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹8,000-₹15,000 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pakka Bagh, Hapur.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 50 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Pakka Bagh, Hapur.
  9. Who is the right fit for this Customer Care Representative job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution is the right fit for this Customer Care Representative job.
  10. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling, Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 15000

Contact Person

Aayushi Soni

Interview Address

Meerut Road, Chamri, Hapur
Posted a day ago
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